Data protection

In this declaration we would like to inform you about the type, scope and purpose of the processing of personal data on our website as well as your rights.

Responsible person

The person responsible for these websites is Turmservice.de GmbH, Buchweg 33a, 63303 Dreieich. Further information about our company can be found in our legal notice.

Which data is processed?

When you visit our website, personal data is also processed. In order for the pages to be displayed in your browser, the IP address of your device must be processed. There is also further information about the browser of your device.

We are obliged under data protection law to also ensure the confidentiality and integrity of the personal data processed with our IT systems.

For this purpose, the following data is logged:

IP address of the accessing computer
Operating system of the calling computer
Browser version of the calling computer
Name of the retrieved file
Date and time of retrieval
Amount of data transferred
Referring URL

The IP address will be deleted from all systems used in connection with the operation of our website after 7 days at the latest. We can then no longer establish a personal reference from the remaining data.

The data is also used to correct errors on the website.

The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR. Our interest within the meaning of this legal basis is the operation of our website and the implementation of the protection goals of confidentiality, integrity and availability of the data.

contact form

We offer a contact form on our website that you can use to request information about our products, request offers or generally get in touch. In addition to the voluntary information and your message content, we require you to provide the following information:

your last name
Your email address
Your subject

We need this information to process your request, address you correctly and provide you with an answer.

Inquiries received via the contact form on our website are stored on our own servers. These are located in our data center in Germany. We regularly check whether data can be deleted. If your data is no longer required as part of a relationship of interest or if a conflicting interest on your part outweighs it, we will delete the data in question provided there are no legal retention periods to the contrary.

The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR. Our interest within the meaning of this legal basis is communication with customers and interested parties.

When you place an order, your data will be passed on to a credit agency.

The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR. Our interest within the meaning of this legal basis is to generate profits, reduce the default rate and protect against credit risks.

Application

We are pleased that you are interested in us and are applying or have applied for a position in our company.

We process the data that you sent to us in connection with your application in order to check your suitability for the position (or other open positions in our company, if applicable) and to carry out the application process. Your data will be stored on our company-internal servers in Germany.

Once your application has been received, your applicant data will be viewed by employees of the human resources department or management. Suitable applications are then forwarded internally to the department responsible for the respective open position. The further process will then be coordinated. In our company, only people who need it for the proper processing of our application process have access to your data.

In the event of rejection, applicants’ data will be deleted after 6 months. If you have agreed to further storage of your personal data, we will add your data to our applicant pool. The data will be deleted there after two years. If you have been accepted for a position as part of the application process, the data will be transferred to our personnel information system.

The legal basis for this data processing is primarily §26 BDSG new. The data may then be processed if it is necessary in connection with the decision to establish an employment relationship. If the data may be required for legal prosecution after completion of the application process, data processing can be carried out on the basis of the requirements of Art. 6 GDPR, in particular to protect legitimate interests in accordance with Art. 6 Paragraph 1 Letter f) GDPR. Our interest then lies in legal prosecution.

Your contact

In addition to our contact form, we offer you the opportunity to contact us via the service hotline, our general telephone number and by email.

To process your request, we need your name and the desired contact option (telephone, email address or postal address) at which we can contact you in order to address you correctly and provide you with an answer. Your data may be stored on our own servers. These are located in our data center in Germany. We regularly check whether data can be deleted. If your data is no longer required as part of a relationship of interest or if a conflicting interest on your part outweighs it, we will delete the data in question provided there are no legal retention periods to the contrary.

Depending on the purpose of your request, it will be forwarded to relevant employees of our company. In our company, only people who need it to process your request properly have access to your data.

The legal basis for this data processing is Article 6 Paragraph 1 Letter b) GDPR if a business relationship exists. If there is no business relationship to date, the legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR. Our interest within the meaning of this legal basis is communication with customers and interested parties.

Orders

If you place an order with us, we process your personal data. This data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR, as the order is related to the fulfillment of a contract. The data you send to us will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory legal provisions (in particular statutory retention periods) remain unaffected.

Cookies

Cookies are used on our website. Cookies are small pieces of text information that are stored on your device via your browser. The cookies are necessary to enable certain functions of our website. We only use session cookies, which are deleted from your browser immediately after you have finished visiting the website.

You have the option of preventing cookies from being set by making the appropriate settings in your browser. It could be that the use of our website may then only be possible to a limited extent. Cookies do not install or start any programs or other applications on your computer.

The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR in conjunction with Section 15 TMG. Our interest is the operation of these websites.

Google Maps

To make it easier to find our locations, we use the map service Google Maps. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the Google Maps function, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. As the provider of this site, we have no influence on this data transfer.

You have the opportunity to find out more about Google’s data processing and to make changes to the settings to manage and protect your own data: https://policies.google.com/privacy.

The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR. Our interest is a visual representation of geographical information about our locations.

Purposes of processing personal data

We process the aforementioned data to operate our website and to fulfill contractual obligations (contract initiation).

If you make inquiries outside of an active customer relationship, we process data for sales and advertising purposes. You can object to the use of your personal data for advertising purposes at any time.

Voluntary information

If you provide us with data, e.g. For example, if you provide information voluntarily in forms and this is not necessary to fulfill our contractual obligations, we process this data on the basis that we assume that the processing and use of this data is in your interest.

Recipient/transfer of data

Your data will generally not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes.

However, we may use service providers to operate this website or for other products from us. It may happen here that a service provider becomes aware of personal data. We select our service providers carefully, particularly with regard to data protection and data security, and take all measures necessary under data protection law for permissible data processing.

External hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the host’s servers. These are IP addresses, contact requests, contact details, communication data, names, contract data, website access and other data that is generated via a website.

The host is used in the interest of a secure, fast and efficient provision of our offer by a professional provider (Art. 6 Para. 1 lit. f GDPR). Our host will follow our instructions regarding this data and will only process your data to the extent necessary to fulfill its service obligations.

Contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our host.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by looking at the address bar in the browser. The address changes from “http://” to “https://” and has a lock symbol in your browser line.

Data processing outside the EU

We do not process your personal data in a so-called third country outside the European Union.

Data Protection Officer

For further data protection questions concerning Turmservice.de GmbH and possible reports of data protection violations, please contact:

Turmservice.de GmbH
data protection
Buchweg 33a
63303 Dreieich
Email: assist@turmservice.de

Your rights as a data subject

You have the right to information about the personal data concerning you. For information, you can contact our data protection officer or contact us directly.

If you request information that is not made in writing, we ask for your understanding that we may then require evidence from you to prove that you are the person you say you are.

You have the right to correction or deletion or to restriction of processing to the extent that you are entitled to this by law.

You have the right to object to processing within the framework of the legal requirements. The same applies to the right to data portability.

consent

If we process your personal data on the basis of consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out based on your consent before its withdrawal.

Right to lodge a complaint with a supervisory authority

You have the right to complain to a data protection supervisory authority about our processing of personal data.

You can do this e.g. B. do this at the supervisory authority responsible for Turmservice.de GmbH:

The Hessian Commissioner for Data Protection and Freedom of Information
PO Box 31 63
65021 Wiesbaden

Website with further contact details: https://datenschutz.hessen.de

Changes to this privacy policy

We will revise this data protection notice if there are changes to this website or on other occasions that make this necessary.

The current status is May 2023.